Information Collection, Use, & Sharing
SoundproofingMLV.com is the sole owner of the customer information collected through this website. We will not sell, rent, or share this information to any other party outside of our company, beyond what is necessary to fulfill your order (e.g. shipping and logistics).
SoundproofingMLV.com can only access information given voluntarily by the customer via this website, email, or other direct contact. This information is used to successfully process orders and provide customers with important information such as:
- Order confirmations
- Order status updates
- Beneficial products and services
- Product specials
SoundproofingMLV.com may also use this information to provide an improved shopping experience for the customer(s). Information collected by SoundproofingMLV.com includes:
- Customer name
- Telephone numbers
- Email address
- Payment information
- Billing address
- Shipping address
SoundproofingMLV.com may also request personal information when contacting us with questions or concerns.
Customer Information Access & Control
Customers may request access to their collected information and opt out of any future contact at any time. This can be done by directly contacting SoundproofingMLV.com via email or phone. Customers can issue requests about their data such as:
- See what data has been collected, if any.
- Change/correct any of the data.
- Delete any of the data.
- Express any concerns about our use of this data.
SoundproofingMLV.com takes great precaution to protect customer information. When a customer submits sensitive information via the website, that information is protected both online and offline.
Sensitive information such as credit card data and other payment information, is encrypted and transmitted to us in a highly secured way. The security integrity of the SoundproofingMLV.com website can be verified by looking for the padlock icon in the web address bar and "https" at the beginning of the address of the web page. All online communications with SoundproofingMLV.com are securely protected by SSL certificates and 256-bit encryption.
SoundproofingMLV.com also works to protect customer information offline. Employees are only granted access to customer identifiable information required to perform a specific duty (e.g. billing or customer service). The SoundproofingMLV.com computers and servers which store personally identifiable customer information are kept in a secure, restricted-access environment for further privacy protection.
Personally identifiable information such as your credit card number is protected on our secure server. Web servers and database servers are housed and maintained in secure locations. Only personnel with proper security clearance have access to these restricted areas.
Third Party Involvement
SoundproofingMLV.com will only provide customer information to a third party if:
- Compelled by a governmental organization which has the authority to make the request
- The customer has explicitly granted permission to do so
- It is necessary to process order transactions and fulfill our service duties
SoundproofingMLV.com has business agreements with select third party companies which provide customers with additional services we do not do ourselves. We will only provide information to third parties concerned with:
- Shipping and tracking orders
- Confirming online orders
- Delivering products
- Processing payments
Online Account Registration
To purchase products from SoundproofingMLV.com, customers must create their own account. During the account registration process, customers are required to provide certain information such as name, valid email address, telephone number, and delivery address. This information is used by SoundproofingMLV.com to provide important services such as order update emails. Customers ordering offline via phone will be asked for this information by the customer service employee assisting with the order.
During the order process, SoundproofingMLV.com will require customer payment information such as credit card details, check information, bank account transfer information, billing address, etc. This information is used only for billing purposes to fulfill your order. If there is an error processing an order, SoundproofingMLV.com will use the customer’s contact information to correspond for a solution.
To process credit card payments, SoundproofingMLV.com must share customer personal and financial information with the merchant bank for payment authorization and approval. This process is encrypted and protected by web security systems. We do not share personal and financial information with any third parties except those outlined in this policy.
Reviews & Testimonials
All product reviews and customer testimonials submitted to via this website are under the exclusive ownership of SoundproofingMLV.com. Testimonials are reviewed by SoundproofingMLV.com prior to publishing to ensure accurate and positive submissions. All reviews and testimonials published to this website are from genuine customers. SoundproofingMLV.com reserves the right to edit or alter customer testimonials in order to remove any personal information, unlawful statements, or infringements on the rights of SoundproofingMLV.com and third parties. SoundproofingMLV.com reserves the right to post or remove reviews and testimonials at discretion.
By submitting any review, comment, and/or testimonial to this website, the customer grants SoundproofingMLV.com permission to reprint and use the submitted content for business applications such as product marketing, product selling, and SoundproofingMLV.com company promotion and marketing. The customer also agrees to the following:
- Any of the above submitted content type may be used/reprinted/republished at the discretion of SoundproofingMLV.com without compensation to the customer
- Submitted content may be published with or without any name/pseudonym credit
- Submitted content usage is perpetual and may be assigned by SoundproofingMLV.com
- Submitted content may be used locally, nationally and/or globally in any media, information or communication platform not limited to Internet, print, or beyond
- Submitted content is composed by the customer alone and no other party
- SoundproofingMLV.com may permit any of its divisions and/or affiliates to use the submitted content identically in relation to their businesses and websites
- SoundproofingMLV.com may remove any personal information, unlawful statements, or infringements on the rights of SoundproofingMLV.com and third parties
SoundproofingMLV.com may use browser cookies to improve customer access to the website, reduce the amount of account log-in processes, or for site tracking purposes to provide experience enhancements. Cookies are not linked to any personally identifiable information on SoundproofingMLV.com
Customer IP addresses are used by SoundproofingMLV.com to analyze user trends and interaction movements, gather generalized demographic information for aggregate use, and assist with website administration. Customer IP addresses are not shared with third parties, and they are not linked to any personally identifiable information.
The SoundproofingMLV.com website and products are only intended for use by adults 13 years of age or older. We do not knowingly collect information from individuals under the age of 13.
Notification of Changes